Robin Pentney

The installer file was shorter than required, so I used Explorer and got an error message that said the file could not be downloaded. There was, however a run option this time, so I chose that, got the same error message, but 30 sec later the installer popped up, did its job and accepted the key!!!! Previously I was using FireFox and McAffee. Both a bit convoluted.... Program seems to wok well. Thank You very much! Both of you. Very expedient! Very Happy Old Codger Robin

After purchasing designer for win 10, the file downloads, then appends a failed note with yellow tag. File will not execute. Win 10 is 64 bit, Asus AMD dual core A-9 9410 is 64 bit. Affinity photo works well on this computer. It doesnt even get to the page to enter Key. I have only ever had one email and Im using that one spelled correctly. Please help. I have been fighting with this for a long time and read the faqs. Robin Pentney