Ned Posted December 1, 2016 Posted December 1, 2016 I recently purchased the above Serif product (order number A1DZWQWYGZ) but it won't download. I get the message: Windows cannot access the specific Device, Path or File. You may not have the appropriate permissions to access them. When I try to download from my purchase receipt, I get access denied. I have disabled my firewall and anti virus. My computer is Windows 10 64bit. Can you assist me please? Ned. Quote
JFisher Posted December 6, 2016 Posted December 6, 2016 Hi Ned, welcome to the forum! :)Sorry for the delay replying to your post, are you still having this issue? If so what is the size of the file that has been downloaded? Quote
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