Jump to content

Recommended Posts

Posted (edited)

I have a newsletter that has many email hyperlinks that have worked in previous months.  I added a new email this month & when I tested, it does not work & checking the other email links that worked previously found that none will open email any longer.  I need to release soon and need a fix asap. I have tried opening the pdf in multiple pdf viewers and browsers and none work so it is something with the export.

Edited by mjacobi
Posted

Hi @mjacobi and welcome to the forums,

Starting with the obvious, have you ticked Include hyperlinks in the PDF Export settings?

Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3
MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

Posted

Yes.  I had just upgraded the publisher application when this issue happened.  I just shut down the whole system & restarted and it seems to work now. something in the update did not play well with Windows until after re-start. Seems to be resolved.

Posted

Perfect, I'm glad everything is working again... Sounds like a gremlin...

Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3
MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.