Opening/Updating Publisher 2 - Error

[akl]

I am on macOS Sequoia 15.1.1. I am trying to update Publisher 2. I updated Photo & Designer with no problem. When I try to open Publisher I get the attached error message. I have tried several times with the same error. How do I fix?

Thank you.

[MikeTO]

Hi @akl I recommend downloading the full 2.5.7 installer which should avoid this problem. You can get it from here:

https://store.serif.com/en-gb/update/macos/publisher/2/

[akl]

Thank you so much. I will try. Was wondering if I should repurchase the new suite but will try this first. 

[MikeTO]

Just now, akl said:

Thank you so much. I will try. Was wondering if I should repurchase the new suite but will try this first. 

There's definitely no need to purchase it again because what you are purchasing is the license. If you have a universal v2 license you can download any version 2 installer.

[akl]

It worked! Thank you! May I just ask where the link you posted is? I was looking in my account but could not find that.

[MikeTO]

5 hours ago, akl said:

It worked! Thank you! May I just ask where the link you posted is? I was looking in my account but could not find that.

The link I posted is from the Serif website. Serif has shared the links to the installers here but you can also find them if you go to serif.com, sign in to your account, and then click the Downloads & Product Keys link.

Cheers

[akl]

I really appreciate your assistance. Thank you.