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Windows 11 RTX 4000 laptop gpu not working with Affinity Photo 2


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I recently got an updated work laptop - lenovo think pad with dedicated Nvidia RTX 4000 gpu card. I installed all of the Affinity applications. Designer and Publisher work no issues. Photo seems to have an issue. I can't open a document at all. It freezes on "Loading 1 Document" and never loads. I can create a new document but can't save it. I started messing around with the Windows performance settings and tried to assign high performance to Affinity Photo 2 but that didn't fix it. I then turned opencl compute acceleration off in Photo's app settings and that fixed the glitch. Photo apparently works but I have no gpu acceleration from my card which sucks! I've tried updating nvidia's driver and it doesn't help. What am I missing ? I can't understand how Designer work with no issues but Photo is crippled. Please help.... anyone have any ideas , I'm all ears ?!?

 

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  • 2 weeks later...
3 minutes ago, Samuraijkm said:

Fixed this with resetting the BIOS

Thanks. Do you mean "updating" the BIOS? Or was there some specific setting you changed?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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