Samuraijkm Posted September 5, 2024 Posted September 5, 2024 I recently got an updated work laptop - lenovo think pad with dedicated Nvidia RTX 4000 gpu card. I installed all of the Affinity applications. Designer and Publisher work no issues. Photo seems to have an issue. I can't open a document at all. It freezes on "Loading 1 Document" and never loads. I can create a new document but can't save it. I started messing around with the Windows performance settings and tried to assign high performance to Affinity Photo 2 but that didn't fix it. I then turned opencl compute acceleration off in Photo's app settings and that fixed the glitch. Photo apparently works but I have no gpu acceleration from my card which sucks! I've tried updating nvidia's driver and it doesn't help. What am I missing ? I can't understand how Designer work with no issues but Photo is crippled. Please help.... anyone have any ideas , I'm all ears ?!?
Samuraijkm Posted September 16, 2024 Author Posted September 16, 2024 Fixed this with resetting the BIOS
walt.farrell Posted September 16, 2024 Posted September 16, 2024 3 minutes ago, Samuraijkm said: Fixed this with resetting the BIOS Thanks. Do you mean "updating" the BIOS? Or was there some specific setting you changed? -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop 1: Windows 11 Pro 24H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 26.0, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.6.1
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