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Posted

Hello,

 

I've recently encountered a problem that I cannot seem to rectify. In all V2 apps (I'm using Photo in this example), whenever I hover over a menu item, it disappears, eventually crashing.

 

This has happened in the last week with no changes to my PC, not even a Windows update.

 

I have uninstalled and reinstalled Photo which worked for a short while but it's now done it again. I have updated my graphics drivers (RTX 4070) and Affinity Apps to the latest version but I can't seem to come to a resolution. 

 

The only thing that maybe could have impacted it was I had PixInsight running as well, however, I frequently use these two products simultaneously with no issue.

 

If anybody could share any tips it would be much appreciated!

 

Thank you.

 

Kieran

Screenshot 2024-08-12 204125.png

Posted

That's typically a symptom of running Asus GPU Tweak or Asus Sonic or MSI Nahimic.

 

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Posted

I have figured it out! It turns out it was Creative Cloud causing the problem (whether on purpose is another thing)!

 

Stopping the program and preventing it from loading on startup has fixed the issue. Weirdly I've never had this issue so I don't know why it's started doing it, but I'm glad to have got to the bottom of it.

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