AP: erase white paper - export settings to keep transparency?

[manu schwendener]

Hi

 

Beginner question (searching the forum didn't help):

 

In AP, Filters - Colours - Erase White Paper is super easy - but after exporting as jpeg the background is white again, not transparent. Which step am I missing?
 

[paolo.limoncelli]

Hi Manu,

 

Jpeg doesn't support alpha channel, where information about transparent pixels are stored.

To keep the background transparent you need a PNG, TIFF or PSD file.

[manu schwendener]

Thank you paolo - got it to work in psd but not in png or tiff.

[paolo.limoncelli]

Don't worry, we'll sort it out!  ;)

 

Are you in Export Persona?

In this case make sure the Matte is set to "none".

 

Otherwise, if you're exporting via File > Export, please check if you have Document > Transparent Background active.

[manu schwendener]

Thank you, paolo

> exporting via File > Export

background stays transparent in .psd, .png, .gif, .tiff, .svg now - that must be enough :-)