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THESE FORUMS ARE READ-ONLY: Please Read Me ×

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@michaelocunningham If you can provide some further information as I can then log the file with our developers to take a look.

  1. Do you have any AV/Malware apps running on your system?
  2. Are you able to create a new document and save to the same location the other document is saved to and reopen that without any issue?
  3. Did you receive any message/error when you last saved the file?
  4. Can you confirm which version of macOS your system is running?

It's also worth checking to see if you have any backups of the document available in case we’re unable to recover the file.

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