JodyC Posted December 10, 2023 Posted December 10, 2023 Affinity Photo 2 for iPad is behaving oddly. I am working on a large painting with multiple layers and two artboards. It was working fine, but now I am getting rectangles where there is no pigment (or black rectangles). Has it run out of RAM? What shall I do? I can remove the problem by going back in the history but it recurs again. Quote
Staff stokerg Posted December 11, 2023 Staff Posted December 11, 2023 Hi @JodyC, It could be a resource issue, do you have any other apps open in the background while using Affinity? Would you be able to save the file as an afphoto file and include the history and either attach your file here or upload it to our Dropbox here and I'll see if I get the same issue with your file. To save your file with history, see here Quote
JodyC Posted December 11, 2023 Author Posted December 11, 2023 Many thanks. I closed almost all other apps, and also restarted Affinity Photo and the iPad. I will try to attach the file with save history. The white area to the left of the face is an example of the issue. Sometimes black rectangles appear. man 02 blend Copy.afphoto Quote
Staff stokerg Posted December 11, 2023 Staff Posted December 11, 2023 Hi @JodyC, Thanks for the file. Can you just try this, in Affinity tap on the Document menu and then Canvas>Unclip Canvas How does the file act for you now? Quote
JodyC Posted December 11, 2023 Author Posted December 11, 2023 That made the white background disappear. I will try that out. I had this problem with 3 paintings. That will be wonderful if it works! Many thanks to you! Clipping the canvas removes unwanted/ unused canvas size? (I am just now looking this up.) So this was caused by the extra canvas area from the art board? Art boards are the best way I have found to add a reference photo. Thanks again. Quote
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