Failed to load document: The document appears to be corrupted.

[revcine]

Hello,

I was working on retouching a shot today for over 5 hours, saving often. When I was finished, I saved my file, closed out the program, shutdown my laptop, unplugged my drive and went home. When I went to reopen the file it gave the error: "Failed to load document: The document appears to be corrupted. The document must now be closed." 

When the error dialog is showing, the file is open and I'm looking at my image, but unfortunately I cant do anything and its forcing me to close it.  

I am now aware that you don't recommend working from external SSD drives because of the way affinity saves the file and if there is any interruption it could cause the file to become corrupt.

I searched for resolutions for this problem on this forum and it seems the solutions I found may have been for previous versions because the menus don't appear to have the same options in some of those older instructions on how to attempt to recover the file.

Is there anyway someone can take a look and try to recover this file for me?

I am using Affinity Photo Version 2.2.1

Thank you in advance for any help with this issue.

RamMounts_StudioStills_02_Cleanup.afphoto

[Hangman]

Hi @revcine and welcome to the forums,

I'm sorry to hear that you've ended up with a corrupt file, I know just how frustrating that can be after having spent so long working on the image...

I've attached a version which you can hopefully open though it only has two pixel layers, the main image layer and all your retouching combined into a second single pixel layer rather than any individual adjustment layers you may have had in the original file.

Hopefully, it at least gives you something you can continue working on.

Let us know how you get on...

RamMounts_StudioStills_02_Cleanup_Recovered.afphoto

[revcine]

Hi @Hangman 

I can't thank you enough for taking the time and recovering this file for me. I am so grateful and I appreciate you. The file opened up perfectly and the two pixel layers is all that I had in the original file. What a huge help to be able to pick up where I left off and not have to start over so thank you again, you guys are awesome! 

 

[Hangman]

Hi @revcine,

I'm glad you now have a working file with which you can carry on working... Thanks for confirming that the file only had the two layers, that's comforting to know...

That's absolutely no problem at all, I'm glad I was able to help...