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Posted

Hello,

I'm using Windows 10 (22H2, build 19405.3636), my RAM is 32GB (16GBx2). Recently my Affinity Designer has crashed frequently, I dare say it crashed at least once in about every 30 minutes...

This is the performance setting in my AD2:

image.png.1269433870f299568cfc9e973c93fb9e.png

My dump files is in the attach file, could anyone help me in this issue? Thanks!

reports.zip

  • Staff
Posted

Welcome to the forums @KillerBlood,

One of the crash reports references 'nvwgf2umx.dll' as the faulting module, which appears to be Nvidia GPU driver related/component, and a fair few of the other reports all show librenderer crashes. Since you already have H/A disabled I'd suggest following the below:

Update your GPU drivers and perform a clean install

You can download the latest drivers for your Graphics card from the link below. when prompted to, make sure to check the 'Clean installation' box during install.

https://www.nvidia.co.uk/download/driverResults.aspx/216308/en-uk

Reset drivers via DDU 

If it still crashes, try doing a complete uninstall of your graphics card drivers using a dedicated tool for this purpose (Such as DDU linked below) and then restart and install your graphics card drivers (using the link above) to completely refresh them.   

https://www.guru3d.com/files-details/display-driver-uninstaller-download.html  

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