Devy Posted November 8, 2023 Share Posted November 8, 2023 Hi, After a longer period I got back to my laptop where I previously worked with Affinity products. Now I face a very annoying issue that Photo crashes after these very easy steps: open a basic, one-layer screenshot file in Photo unlock the background (pixel) select a region start moving the selection to another place Here it hangs and does not respond anymore, I need to shut down the task to get rid of its window. It definitely worked previouosly. I have Win10Pro + 20 GB RAM, no other software started. How could it be fixed? Thanks in advance! Quote Link to comment Share on other sites More sharing options...
Staff Lee_T Posted November 9, 2023 Staff Share Posted November 9, 2023 Hi Devy, I'm not able to recreate this. Does this happen if you disable hardware acceleration in Settings > Preferences > Performance? What display adapter does your machine have? This can be found by following these instructions: https://www.windowscentral.com/how-determine-graphics-card-windows-10 Lee Quote Link to comment Share on other sites More sharing options...
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