Application crashes when moving a pixel selection

[Devy]

Hi,

After a longer period I got back to my laptop where I previously worked with Affinity products.

Now I face a very annoying issue that Photo crashes after these very easy steps:

1. open a basic, one-layer screenshot file in Photo
2. unlock the background (pixel)
3. select a region
4. start moving the selection to another place

Here it hangs and does not respond anymore, I need to shut down the task to get rid of its window.

It definitely worked previouosly.

I have Win10Pro + 20 GB RAM, no other software started.

How could it be fixed?

Thanks in advance!

[Dan C]

Hi Devy, 

I'm not able to recreate this.

Does this happen if you disable hardware acceleration in Settings > Preferences > Performance?

What display adapter does your machine have? This can be found by following these instructions:

https://www.windowscentral.com/how-determine-graphics-card-windows-10

Lee