Photo 2 / Designer 2 UI not resizing to current monitor/screen

[Daan123]

Hello, 

I've recently updated to Affinity Designer 2.2.1 and also updated to Mac OS 14.1. At work I use an external monitor to work with Affinity Photo and Designer. When I disconnect the monitor, the Affinity UI used to resize to the screen size of my laptop. But not anymore. The result is that the tools are somewhere besides my screen, and also the resize/minimize button is not in sight. So I cannot resize the UI and cannot select tools - and therefore cannot use the product. Any help or fix is appreciated!

Tx - Daan

[NathanC]

Welcome to the forums @Daan123,

This is a known issue with external monitors currently logged with the developers, the FAQ post linked below goes into more detail on this issue, but as a quick TL;DR using the Window > Zoom function should restore the UI. 🙂

 

[Daan123]

Hi NathanC,

Thank you - I see I searched for different terms  

The Zoom trick works for me, thanks for the quick solution!

Best,

Daan

[Affinity Info Bot]

The issue "[macOS] App Window Disappears after disconnecting and re-connecting an external monitor between app sessions" (REF: AF-417) has been fixed by the developers in internal build "2.4.0.2211".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.