Lost Work on pc after Affinity Photo shows 'Not responding'

[rfj10101]

I'm running an evaluation copy of Affinity Photo 2 as I'm thinking of returning back to the serif fold as Photoshop is getting too expensive. I'm still learning the 'Affinity way' of doing things.

I'd been working on an image for about 30 minutes and then left my desk with the app open. When I returned, Affinity Photo had crashed and was showing a 'not responding' message with the whole screen a light monochrome grey. I was able to close the app from the X in the top right hand corner but when I reopened it, there was no evidence of any work I had done previously.

I've tried to find whether there is any facility for regular file saves, or file recovery feature, in case this happened on something important. So far I've drawn a blank.

Advice and suggestions would be much appreciated.

For info, BitDefender applied a security update while I was away from my pc. This could have caused the crash.

Thanks in advance.

 

[walt.farrell]

Welcome to the Serif Affinity forums.

By default, a recovery file is saved every 5 minutes, and when you restart the application after a crash it may be used. But how it is used depends on the file you were working on.

• If the file had never been saved (and thus had been New when you started the session), you should be prompted to recover it when you launch the application after a crash.
• If the file had been saved previously (thus, you had Opened it during the session), you should be prompted to recover when you next Open that file.

[rfj10101]

Thanks for the quick reply ,

From what I remember, there was the option of reloading a recovery file but, whilst the original image loaded, there was no history.

I now know what to look out for if it happens again.