SueWAuthor Posted October 21, 2023 Share Posted October 21, 2023 I’m working on a MacBook Pro running Sonoma. This is urgent as I’m in the middle of a big project. I was running Affinity Publisher (first gen) and changed the display mode in Publisher's settings to light instead of dark. Publisher instantly crashed and I can’t reopen it. I deleted it completely and reinstalled it and I still can’t open it. Quote Link to comment Share on other sites More sharing options...
SueWAuthor Posted October 21, 2023 Author Share Posted October 21, 2023 This is what the error report says: Termination Reason: Namespace SIGNAL, Code 6 Abort trap: 6 Terminating Process: Affinity Publisher [2758] Quote Link to comment Share on other sites More sharing options...
thomaso Posted October 21, 2023 Share Posted October 21, 2023 21 minutes ago, SueWAuthor said: I deleted it completely What method did you use to delete it completely, considering the various system folders & files of an Affinity installation? Possibly you experience a known bug of V1 + light mode + Sonoma. Here is a recipe that might fix it: Quote macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1 Link to comment Share on other sites More sharing options...
SueWAuthor Posted October 21, 2023 Author Share Posted October 21, 2023 4 minutes ago, thomaso said: What method did you use to delete it completely, considering the various system folders & files of an Affinity installation? Possibly you experience a known bug of V1 + light mode + Sonoma. Here is a recipe that might fix it: Thomaso you are awesome. That worked! Thank you. thomaso 1 Quote Link to comment Share on other sites More sharing options...
thomaso Posted October 21, 2023 Share Posted October 21, 2023 That's good to hear, thank you for the feedback! – But I am still curious: What method did you use to delete the app completely ? Quote macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1 Link to comment Share on other sites More sharing options...
SueWAuthor Posted October 21, 2023 Author Share Posted October 21, 2023 Oh! Well, I simply deleted it from the app folder. I didn’t want to delete any preferences like my assets so I figured that would be the best way. Clearly that didn’t work! Quote Link to comment Share on other sites More sharing options...
thomaso Posted October 21, 2023 Share Posted October 21, 2023 38 minutes ago, SueWAuthor said: Oh! Well, I simply deleted it from the app folder. I didn’t want to delete any preferences like my assets so I figured that would be the best way. Clearly that didn’t work! If you want to reinstall an app then you quite likely would want to replace / reset its system or preference files (which might contain the culprit for the issues). Then just deleting the .app file might not work but a deinstallation would be useful, including all app-related system folders and files. If you want to keep / save your custom preferences (in your user library) you can either rename their parent Affinity folder or copy that to another location before resetting the app. Then you can move the wanted parts back into the new / reset folder. Quote macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1 Link to comment Share on other sites More sharing options...
SueWAuthor Posted October 21, 2023 Author Share Posted October 21, 2023 Good to know. Thank you. Quote Link to comment Share on other sites More sharing options...
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