Affinity stuck on start up

[tonyart]

Hi, I’ve been using my new Affinity publisher, photo and design on my iPad and all was well until this morning. … now I can’t open any of my files… on apu , ad and aph the opening screen gets stuck with ‘’ resuming launch….’ And won’t go any further! I waited for about an hour each time.

I’d welcome any suggestions please.

tony

[walt.farrell]

Did they update to 2.2.1 this morning, or are you still on 2.2.0? My Affinity apps are still working fine after the 2.2.1 update.

What version of iPadOS do you have?

Have you tried doing a Shutdown (system Settings, General, bottom of the screen) and restart? Or if that doesn't help, perhaps a Force Restart of your iPad?

 

[tonyart]

 Thanks Walt,

It stopped working when 2.2.0 so I updated to 2.2.1 this morning but made no difference. iPad is on 6.2. I’ve tried shutting down and updating the apps.

I hadn’t had an issue before this morning.

still scratching my head! T

[walt.farrell]

I would definitely try a Forced Restart of the iPad.

https://support.apple.com/guide/ipad/force-restart-ipad-ipad9955c007/ipados

[tonyart]

 Thanks, I just tried but made no difference.

[walt.farrell]

The next suggestion I can think of would be to do a reset of the application(s).

After another Restart of the iPad, so you're sure they are not running:

1. Start an application.
2. When you get the splash screen, quickly double-tap it with 1 finger. You should get a reset dialog.
3. Leave the first item selected, and click Reset.
4. If that doesn't work, you could try again with the first item and last 2 selected (but you'll have to reactivate your license at that point).

[tonyart]

Walt, fantastic !

it worked with the resets, thank you very much for your time and effort.

best,

Tony