joe_n Posted October 6, 2023 Share Posted October 6, 2023 I'm freaking out. I am working on an annual report on Affinity Publisher and suddenly the document has become corrupted and I cannot open it. When I try to, it says "Failed to Open File" and "file type not supported." I have been saving the document nearly every 10 minutes. I've tried creating a new document, and then choosing the "Add pages from file" option. This did not work. The file also says it is Zero Bytes, which makes me think it is completely gone... I tried attaching the file to this post, but unfortunately it wont even attach... I really need help on this... @walt.farrell Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 6, 2023 Share Posted October 6, 2023 48 minutes ago, joe_n said: The file also says it is Zero Bytes, which makes me think it is completely gone... Yes, it is gone. For future work, you really should be using Save As, and creating files with new names each time, rather than just Save. Then you can probably go back to an earlier version. I don't have any suggestions to recover this one, I'm afraid. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
joe_n Posted October 6, 2023 Author Share Posted October 6, 2023 Ah, that’s too bad. This has happened quite a few times now. Is there something I’m doing wrong? I can’t understand why my files keep getting corrupted. Quote Link to comment Share on other sites More sharing options...
joe_n Posted October 6, 2023 Author Share Posted October 6, 2023 It's kind of unacceptable that the files keep getting corrupted like this. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 6, 2023 Share Posted October 6, 2023 1 hour ago, joe_n said: Ah, that’s too bad. This has happened quite a few times now. Is there something I’m doing wrong? I can’t understand why my files keep getting corrupted. Are you following the recommendations you can find in the forums and working on the files while they reside on local storage (not in the cloud, not on a NAS, not on a USB drive, etc.). Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
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