pixel319 Posted October 1, 2023 Share Posted October 1, 2023 Affinity Photo (version 1) was working fine for me yesterday, now it says 'not responding' whenever it starts up. I tried holding ctrl and resetting everything, and uninstalling/reinstalling. Nothing works. Is there anything else to try? Quote Link to comment Share on other sites More sharing options...
Staff Lee_T Posted October 1, 2023 Staff Share Posted October 1, 2023 Hi Pixel319, Sorry to hear you are having these issues. Have you updated a graphics driver recently? What GPU do you have? As a troubleshooting step, could you please follow the appropriate instructions on this thread: Lee Quote Link to comment Share on other sites More sharing options...
pixel319 Posted October 1, 2023 Author Share Posted October 1, 2023 Thanks. I tried running Photo.exe with "--no-ocl" and it still didn't work. Graphics drivers have not been updated recently. Windows updated itself recently. I have a NVIDIA GeForce RTX 3090 graphics card. Quote Link to comment Share on other sites More sharing options...
Staff Lee_T Posted October 2, 2023 Staff Share Posted October 2, 2023 Could you please check for crash reports by following these instructions: Lee Quote Link to comment Share on other sites More sharing options...
pixel319 Posted October 2, 2023 Author Share Posted October 2, 2023 (edited) I have Affinity Photo 1.x , "%AppData%\Affinity\Photo\1.0\CrashReports\reports" is empty. Edited October 2, 2023 by pixel319 Quote Link to comment Share on other sites More sharing options...
pixel319 Posted October 5, 2023 Author Share Posted October 5, 2023 I installed the trial version of Affinity Photo 2. It did the same thing, it fails to start and hangs indefinitely, the title says "(not responding)" There are no crash reports. Quote Link to comment Share on other sites More sharing options...
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