pixel319 Posted October 1, 2023 Posted October 1, 2023 Affinity Photo (version 1) was working fine for me yesterday, now it says 'not responding' whenever it starts up. I tried holding ctrl and resetting everything, and uninstalling/reinstalling. Nothing works. Is there anything else to try?
Dan C Posted October 1, 2023 Posted October 1, 2023 Hi Pixel319, Sorry to hear you are having these issues. Have you updated a graphics driver recently? What GPU do you have? As a troubleshooting step, could you please follow the appropriate instructions on this thread: Lee
pixel319 Posted October 1, 2023 Author Posted October 1, 2023 Thanks. I tried running Photo.exe with "--no-ocl" and it still didn't work. Graphics drivers have not been updated recently. Windows updated itself recently. I have a NVIDIA GeForce RTX 3090 graphics card.
Dan C Posted October 2, 2023 Posted October 2, 2023 Could you please check for crash reports by following these instructions: Lee
pixel319 Posted October 2, 2023 Author Posted October 2, 2023 (edited) I have Affinity Photo 1.x , "%AppData%\Affinity\Photo\1.0\CrashReports\reports" is empty. Edited October 2, 2023 by pixel319
pixel319 Posted October 5, 2023 Author Posted October 5, 2023 I installed the trial version of Affinity Photo 2. It did the same thing, it fails to start and hangs indefinitely, the title says "(not responding)" There are no crash reports.
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