Ethan89 Posted August 22, 2023 Share Posted August 22, 2023 Every time I upload an image from a folder on my desktop, (not from the SD card directly) the image goes from 36mp to 17mp even before I make any adjustments in the "Develop" Persona tab. Why is this happening? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 22, 2023 Share Posted August 22, 2023 Welcome to the Serif Affinity forums, Ethan. It seems your screenshots did not attach successfully. Can you try uploading them here again? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Ethan89 Posted August 22, 2023 Author Share Posted August 22, 2023 I actually resolved the issue myself so I tried to delete this post. Sorry for any confusion. walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 22, 2023 Share Posted August 22, 2023 That's fine, Ethan. Inquiring minds might like to know what the problem was, if you wouldn't mind sharing. Or, you might be able to go to the first post, and click on the ... icon and Hide the topic. We can't delete topics, but we can Hide ones we've started. But I'm not sure that's something a brand new forum member can do. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
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