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The document appears to be corrupted (split)


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Hi,

I am experiencing a file corruption issue with Affinity Photo 2.1.1 - I can open and edit image files, even export them as required, but once saved in their native format I cannot reopen the files. This is all I get:

 image.png.a6b4eb1a0b48d84ea853c78a9172a3e1.png

This has only started happening since I upgraded to 2.1.1 in the last few days. 

Is there a way to fix this, otherwise I can no longer use the software. 

Thank you

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Welcome to the Serif Affinity forums.

Where are you Saving the documents which later show up as corrupted? It is recommended that they be saved to a local file (internal disk) to a folder that is not managed by a Cloud service.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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  • 4 weeks later...

Hello, for the first time, with 2.1.1 as well now, I have the same issue. I was just about to buy Affinity Photo, but I did not have a single corrupted psd file for the last 20 years, and here it was very quick so I am a bit unsure.
Yes I am saving to a USB drive; but I have been using this drive with no issues with many other programs...

I am screwed as I did backup this file... but the backup is corrupted as well, ahah :(

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