srdesignz Posted July 28, 2023 Share Posted July 28, 2023 All V2 versions of Affinity 2.1.1 Crash on loading Publisher / Designer / Photo all crash just after initializing fonts at the start up screen - this is on a PC Desktop from the V2 Universal Licence Computer is Windows Pro 11, with a 10 gen I7 and 32 GB of Ram and a Quadro P2200 Nvidia card Have clean installed twice but same result and I can run Affinity 1 fine Anybody else have issues /solutions Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted July 28, 2023 Staff Share Posted July 28, 2023 Hi @srdesignz, Did you install the MSIX or EXE version of Affinity v2? First thing i would suggest trying, is disabling openCL. To do this, see here and let me know if that resolves the issue Quote Link to comment Share on other sites More sharing options...
srdesignz Posted July 28, 2023 Author Share Posted July 28, 2023 The first 3 times I used the MSIX, then found the exe files and tried those ones but with same result. I also tried disabling Open GL both through CTRL method then command prompt, but that doesn't help, still crashes on start up Though I suspect it is the video card, as I loaded Photo on another similar PC, but that one has a nvidia 1060 card and that one runs okay Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted July 28, 2023 Staff Share Posted July 28, 2023 3 hours ago, srdesignz said: Though I suspect it is the video card, as I loaded Photo on another similar PC, but that one has a nvidia 1060 card and that one runs okay Would be worth making sure your drivers are up to date and even if they are, i've seen others with a similar issue who have solved it by doing a clean install of the drivers, so that might be worth a try. If you could also check for a crash report and post the latest one, that might help narrow down the issue. You can find the crash report by following this post. Quote Link to comment Share on other sites More sharing options...
srdesignz Posted July 29, 2023 Author Share Posted July 29, 2023 Hi stokerg ,thanks for looking into this Yep I did a clean install of the Quadro P2200 Nvidia card driver, but still the same crash, just when it says loading data 7f2b3e8d-eae6-4966-9c45-36b26a2e81fe.dmp Quote Link to comment Share on other sites More sharing options...
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