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Loading RAW photo closes application (split)


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Hi, I am currently using Affinity Photo 2 on my desktop and trying to edit my camera RAW files taken on the Canon 5D Mk II. However whenever, I load the photo onto the program, the program will jsut auto-close.

I'm not sure how to solve this issue.

Thanks.

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Hi @Yitschaq,

Welcome to the Affinity Forums & I'm sorry to hear you're having trouble!

Are you using Affinity on Windows or macOS please?

Do you see any error message or crash report on screen, or does the app simply close when trying to open the RAW file?

If you open a different image type, such as a JPEG, TIFF, PNG etc - does the app also crash?

Many thanks in advance :)

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