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Posted (edited)

Hi Guys, 

I am running Mac os ventura 13.4 & affinity 2.1.1, the aplication opened as a white square so i uninstalled and reinstalled it from Serif, still the same. 

I have restarted the mac twice, still nothing.. any ideas please???

 

Cheers

Screenshot 2023-06-24 at 17.44.00.png

Screenshot 2023-06-24 at 17.49.14.png

Edited by MPH67
Added screenshots
Posted

Ive just tried another way and opened an image from desktop into affinity and notice the UI was toggled off! 

I knew it would be something ridiculously simple.. ha 


Sorry guys.. 

 

Cheers

 

 

Posted

Good that you solved it.

You could probably also have looked at the system menu bar, which I think you have set to auto-hide. There, you would probably have seen Affinity Photo 2 as the running application, and had access to its menu (including File > Open, etc.).

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Posted

Yes the menu bar is set to auto-hide, usual story isnt it, always the most basic of oversights. 

 

Thanks for the response Walt..

Posted

You're welcome :)

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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