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Posted

I have made multiple asset libraries for illustration projects on my iPad Pro. When I was adding more illustrations to my asset libraries, AD crashed a couple of times.
After one certain crash, all of my custom asset libraries disappeared, only the ‘IOS 12’ asset library is visible.

I also made custom color palettes, these however were still saved.
I didn’t export/backup my custom asset libraries in the past; how can I get my custom made asset libraries back?

  • Staff
Posted

Hi No33Wa25,

Unfortunately without a backup/exported copy of the asset packs there is no way to retrieve them I apologise for any inconvenience this has caused you.

Thanks
C

Please tag me using @ in your reply so I can be sure to respond ASAP.

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