Jump to content
You must now use your email address to sign in [click for more info] ×

Trial of Publisher v. 2.1.0 "crashing" into Background Processes

Recommended Posts

Installed Publisher 2.1.0 on trial on my brand new Lenovo IdeaPad Flex 5

Edition    Windows 11 Home
Version    21H2
Installed    ‎2023-‎05-‎29
OS version    22000.593

CPU    12th Gen Intel(R) Core(TM) i5-1235U   1.30 GHz
Installed RAM    8,00 GB (7,57 GB available)
GPU    Intel Iris Xe Graphics

When starting the app, I click the Continue Trial button. Then the screen disappears and nothing happens. Looking in Task Manager, I notice the app going from "Apps" into "Background Processes" when clicking the aformentioned button.

I've tried to Repair, Reset, and complete uninstall + new install. Nothing changes.


Before pressing Sontinue Trial.png

Before crashing.png

Crash to Background Processes.png

File path.png

Edited by RobertLunkvist
additional info (GPU)
Link to comment
Share on other sites

  • Staff

Hi @RobertLunkvist,

Welcome to the Affinity Forums :) 

Sorry to see you're having trouble!

Firstly, we've seen previous issues caused between Affinity and Intel Iris Xe GPUs - therefore can you please ensure that your drivers are fully up-to-date, directly from Intels website?

Once installed, please restart your PC and try launching Publisher once again.

If this continues to experience the same behaviour, can you please uninstall the MSIX version you have currently, then visit the below link and select the Also Available : EXE option for 2.1 - 


Once installed, does this now launch as expected in Trial Mode?

Many thanks in advance!

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.