EponineSdeR Posted May 24, 2023 Posted May 24, 2023 Thought it would be a good day to start learning Affinity, but I can’t even open the sample artworks. I get the message that an unknown error has occurred downloading samples. Frustrating. I’m on an iPad Pro 12.9” with more than 100GB free. My internet is working. I have tried everything I can think of, from restarting the app to deleting and re-downloading. The app has been on my device since December when I purchased it, but this is the first time I’m trying to use it. Screenshot attached. I would appreciate it very much if someone could help. Thanks Quote
walt.farrell Posted May 24, 2023 Posted May 24, 2023 Welcome to the Serif Affinity forums, @EponineSdeR. It could be an error with your network, in which case restarting the router might help (if it's a home router). But I would start with a forced restart of the iPad itself. That can clear up many odd problems. EponineSdeR 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
EponineSdeR Posted May 24, 2023 Author Posted May 24, 2023 Thank you *very* much @walt.farrell, that did the trick. Quote
walt.farrell Posted May 24, 2023 Posted May 24, 2023 You're welcome. Glad it worked EponineSdeR 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
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