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Posted

I was working on an 80 page document in affinity publisher and when I tried to save the file I got a popup that the file was corrupted.
Is there any way to recover that file.

 

Screenshot 2023-04-20 at 15.48.49.png

  • Staff
Posted

@LazichYou can try starting a new document and then use Document > Add pages from file. Select the file and see if any pages import, however the same message may just appear.

A possible cause of the issue may be due to it being loaded/saved to Google Drive/cloud service. As during loading/saving phase or just while open, cloud drives can start syncing while our app is accessing the file. Ideally you want to be saving locally, once the saving is complete and file isn't being accessed, then move it to the cloud.

 

Posted

Thank you. I also eventually realized that the problem was with the cloud storage. Synchronization should be turned off to avoid conflicts and errors in recording files.

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