Jump to content
You must now use your email address to sign in [click for more info] ×

Recommended Posts

Problem 1:

Designer 2 will open and then freezes at the “samples” screen. All buttons (e.g. prefs, new document etc) will not activate. I’ve waited up to 10 minutes for something else to happen.

I’ve also uninstalled the app, re-downloaded and reinstalled designer several times today. I have shut down and rebooted my iPad Pro multiple times as well.

This app is critical for me as a designer and illustrator!

I’ve upgraded to 16.4 today. I think this is the problem.
According to Apple, I can’t reinstall 16.2, which is the last ‘compatible’ designer 2 release.

Is there a work around I don’t know about?

Problem 2:

My affinity designer 2 folder disappeared awhile ago.  All my designer files (regardless of version) are in one folder. I can access them but designer 2 thinks they are all v1 files and requires me to import them. Any solution here? Reinstalling designer 2 doesn’t fix the problem.


Link to comment
Share on other sites

  • Staff

Hi Paharper,

I'm glad to hear the beta has solved your first issue. In regards to problem 2 is this an iCloud folder? If possible could you provide one of the files Designer is mistakenly opening as a V1 document?

Please tag me using @ in your reply so I can be sure to respond ASAP.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.