Charms63 Posted March 22, 2023 Posted March 22, 2023 Hi, I have uninstalled and reinstalled my affinity publisher a few times with the same results, when I open the program it will show on my task bar but not my screen. When I hold my cursor over the task bar icon it show the program and what I am trying to view on screen, I click on this but it will not show on my screen. Quote
walt.farrell Posted March 22, 2023 Posted March 22, 2023 Welcome to the Serif Affinity forums, @Charms63. What OS do you use? It's possible that the application window is off-screen. For example, if you sometimes use multiple screens, but currently don't have the screen you last used Publisher on attached to your computer, maybe you need to plug in that other screen. But sometimes I've seen Windows just put an application off the screen, and there are tricks for moving it back. I think the same could happen with macOS, but the tricks are probably different there. Alternatively, you could close the application, the restarting it while you have the Ctrl key pressed. Keep it pressed until you get the Clear User Data dialog, then leave the first three items checked and click Clear. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
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