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Launching PortraitPro plugin crashes the Affinity Photo V2 Application

Joel_Affinity
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stokerg

stokerg

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Hi @Joel_Affinityand Welcome to the Forums,

I've just done a quick test with the trial version of PortraitPro and it's opened up fine for me. 

Can you post a screenshot of the Photoshop Plugins section from the Settings section of Affinity and also let me know if you purchased Affinity direct from us or via the Mac App Store.

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Joel_Affinity

Joel_Affinity

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Thanks for the response. I initially downloaded it from the Apple App Store. After seeing your response, I deleted the entire suite and downloaded all the applications directly from the Affinity website and…the plugins are working just fine now. 
I don’t know the reason for the difference but I’m guessing you folks will have to check in on that from the backend. 
 

regards

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