Barbara D Posted February 8, 2023 Share Posted February 8, 2023 252b8a64-46e5-4d4e-b627-cb71a998d598.dmp252b8a64-46e5-4d4e-b627-cb71a998d598.dmp I have been using, Affinity Designer Version 2.0.0, on a Windows 11 laptop, and clicked the box on the opening screen to update to Version 2.0.4. The download began, followed by installing but the update had failed to install, and there were no error messages shown. Tried a couple more times with the same result. I then uninstalled V2.0.0 and went to the Affinity store updates page to install V2.0.4, and the installation failed. I didn’t make a note of the error message, but thanks to the help I’ve found looking around the forum I’ve found the crash report file and have attached it here. Any help would be appreciated. Thank you. Quote Link to comment Share on other sites More sharing options...
Staff NathanC Posted February 27, 2023 Staff Share Posted February 27, 2023 Hey @Barbara D welcome to the forums and apologies on the late reply, Could you advise if you managed to get Designer 2 installed or are you still having issues? If this is still a problem, could you confirm if downloading and installing the .MSI version of the app has any impact? I've linked a forum FAQ below which details how to download the .MSI installer. Quote Link to comment Share on other sites More sharing options...
Barbara D Posted April 15, 2023 Author Share Posted April 15, 2023 Thank you. I did get Designer 2 installed using the .MSI installer Quote Link to comment Share on other sites More sharing options...
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