Exported pngs/jpegs have uneven white border on them when no border is present in the working file.

[ithinkler]

Hi there,

When I export from a document with artboards, I am getting pixel borders for seemingly no reason?

here it is in the working file:

and here it is upon export:

Can someone please explain if I'm doing something wrong? I noticed this happening in Affinity Designer 1 as well, but it wasn't as obvious before. There seems to be no rhyme or reason to what makes it happen because I use the same template file for each job and it only occurs about 1/3rd of the time.

•    What is your operating system and version (Windows 11, OSX Ventura, iOS 16 etc)? Windows 10. Issue is present in both 2.0.3 and 2.0.4 (just updated and tested this)
•    Is hardware acceleration (in Preferences > Performance) ON or OFF ? (and have you tried the other setting?) Hardware Acceleration is on. Turning it off makes the program very laggy. Turning it off does not change the result.
•    What happened for you (and what you expected to happen) I expected to export the file as it appears in the working file. It instead exports with a white border on some of the edges of the file. This shows in the export preview as well, but there is no indicator as to why it is doing this.
•    Provide a recipe for creating the problem (step-by-step what you did).
  > Create document from template file
  > Finish document
  > Export file (either via export persona or via individual export)
  > File is created with white border
•    Screenshots (very handy) or a screen capture/video.
•    Any unusual hardware (like tablets or external monitors or drives that may affect things) or relevant other applications like font managers or display managers. I have a Cintiq 22HD but that does not seem to affect the output. Otherwise everything else is standard peripherals. No other font or display managers present.
•    Did this same thing used to work and if so have you changed anything recently? (software or hardware) Yes and no. Most of the time things will export with no issue. None of the other files I've exported in the last two days have this issue (again, all built from the same base template file), but I have had this issue intermittently with Affinity 1 in the past, but it was only a 1px border so I thought it was just the way it was being displayed by things like messenger or photos, now I know it's an issue with the actual file that Affinity is exporting. Otherwise there's been no extra changes aside from moving to Affinity 2.

Edited January 28, 2023 by ithinkler

[Old Bruce]

13 hours ago, ithinkler said:

When I export from a document with artboards, I am getting pixel borders for seemingly no reason?

Is everything Pixel aligned? Meaning the artboard(s) must be at integer Pixels for their x and y co-ordinates as well as their widths and heights.