LouLou22 Posted January 23, 2023 Posted January 23, 2023 Hello, I have purchased the wrong software. Is there a way i can change it please. I got photo but i needed design. Quote
emmrecs01 Posted January 23, 2023 Posted January 23, 2023 @LouLou22 Welcome to the Affinity forum. Which store did you use for your purchase, Microsoft, Apple (Mac or iPad) or Serif? For either of the first two you will need to apply for a refund from that store. For purchases direct from Serif I believe the process is to email AffinityReturns@serif.com and request a refund on your purchase of Photo. Then go to whichever store you want to use and purchase Designer. Quote Win 11 Pro, intel i7 14700, NVidia GTX 4060, 32G RAM, intel UHD 770. Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 18.2) running Affinity Photo and Designer version 1 and all three version 2 apps.
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