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Wrong Software

LouLou22
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emmrecs01

emmrecs01

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@LouLou22 Welcome to the Affinity forum.

Which store did you use for your purchase, Microsoft, Apple (Mac or iPad) or Serif?  For either of the first two you will need to apply for a refund from that store.

For purchases direct from Serif I believe the process is to email AffinityReturns@serif.com and request a refund on your purchase of Photo. 

Then go to whichever store you want to use and purchase Designer.

Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics

Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus.  Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2.

iPad Pro (11") running Affinity Photo and Designer (iOS 16.3.1) version 1 and all three version 2 apps.

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