RW Promotion Posted January 17 Share Posted January 17 Having trouble installing Affinity Designer 2 and also Affinity Photo 2. Both programs get stuck during the installation process on 16% and say "Installing required frameworks 16%". I've searched it on google, several other people have the same problem. I've searched it on the forum, nothing else comes up when I search "16%". I've uninstalled all of the other V1 affinity programs, restarted several times. Running Windows 10 pro. Would appreciate any suggestions? Quote Link to comment Share on other sites More sharing options...
RW Promotion Posted January 17 Author Share Posted January 17 Also, am running Windows 10 2020 (20H1, build 19041) which the other troubleshooting post says is the minimum. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted January 17 Share Posted January 17 Welcome to the Serif Affinity forums. Try the advice in this FAQ. It has helped others who've received that message: RW Promotion 1 Quote -- Walt Desktop: Windows 11 Pro, version 22H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 22H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Affinity Photo 1.10.6 (.1665) and 2.1.0 and 2.1.0. beta/ Affinity Designer 1.10.6 (.1665) and 2.1.0 and 2.1.0 beta / Affinity Publisher 1.10.6 (.1665) and 2.1.0 and 2.1.0betaiPad Pro M1, 12.9", iPadOS 16.6.1, Apple Pencil 2, Magic Keyboard Affinity Photo 1.10.7 and 2.1.0 and 2.1.0 beta/ Affinity Designer 1.10.7 and 2.1.0 and 2.1.0 beta/ Affinity Publisher 2.1.0 and 2.1.0 beta Link to comment Share on other sites More sharing options...
RW Promotion Posted January 19 Author Share Posted January 19 windows 10 wasnt letting me update, probably half the problem. Just updated to windows 11, then reinstalled Affinity 2 Designer, it stuck on 16% again and my heart sank, then after about 10 sec, it progressed and completed installing, so yay!!!! Thankyou for the reply/links! walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
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