RW Promotion Posted January 17, 2023 Posted January 17, 2023 Having trouble installing Affinity Designer 2 and also Affinity Photo 2. Both programs get stuck during the installation process on 16% and say "Installing required frameworks 16%". I've searched it on google, several other people have the same problem. I've searched it on the forum, nothing else comes up when I search "16%". I've uninstalled all of the other V1 affinity programs, restarted several times. Running Windows 10 pro. Would appreciate any suggestions? Quote
RW Promotion Posted January 17, 2023 Author Posted January 17, 2023 Also, am running Windows 10 2020 (20H1, build 19041) which the other troubleshooting post says is the minimum. Quote
walt.farrell Posted January 17, 2023 Posted January 17, 2023 Welcome to the Serif Affinity forums. Try the advice in this FAQ. It has helped others who've received that message: RW Promotion 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
RW Promotion Posted January 19, 2023 Author Posted January 19, 2023 windows 10 wasnt letting me update, probably half the problem. Just updated to windows 11, then reinstalled Affinity 2 Designer, it stuck on 16% again and my heart sank, then after about 10 sec, it progressed and completed installing, so yay!!!! Thankyou for the reply/links! walt.farrell 1 Quote
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