Phil_B Posted December 14, 2022 Share Posted December 14, 2022 I've been working on an Affinity Publisher 2 2pp A4 document. Yesterday everything was fine, including the PDF export. Today, upon opening the document again, I couldn't export to PDF - or print the document in any way. It just crashes every time. Pertinent points: Publisher 2.0.0 (Mac) Ventura 13.0 No software updates on anything except Microsoft Office since yesterday when everything worked fine. Crashes occur whether using Publisher, Designer or Photo Persona. I'm mothballing version 2 until some updates arrive. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted December 15, 2022 Staff Share Posted December 15, 2022 Hi @Phil_B, Can you package your document and use this link to upload your file please? https://www.dropbox.com/request/5QhG0P464IQJu8FfVdHI Quote Link to comment Share on other sites More sharing options...
Paul from Muskoka Posted December 16, 2022 Share Posted December 16, 2022 Having same issue which suddenly started today on a document which had been worked on successfully for 3 or 4 days. I found that turning off Preflight check (i.e. selecting "Never") and saving, then re-open and attempting to export to PDF worked fine repeatedly. Quote Link to comment Share on other sites More sharing options...
DMONEY5th Posted December 17, 2022 Share Posted December 17, 2022 Yes! I've been working on a project for weeks in Designer 2 and Photo 2 interchangeably, and have had zero performances issues or export issues when it comes to png or jpg, but now that I am trying to export to PDF it just causes the program to freeze/crash. This is super disappointing as I'm working on a project that needs to be exported and printed for product purposes. All text has been outlined/converted to curves. Tried the Preflight check, didn't work for me. Super frustrating as this is literally the last step before printing. Quote Link to comment Share on other sites More sharing options...
GWMT Posted December 17, 2022 Share Posted December 17, 2022 (edited) I am having the same problem — simple 2-page document. I can print it but cannot export to pdf or Adobe pdf (what is the difference?), nor can I use the PDF option from the print dialog. Program simply quits. MacOS 12.2.1 Edited December 17, 2022 by GWMT Quote Link to comment Share on other sites More sharing options...
pure&simple Posted December 19, 2022 Share Posted December 19, 2022 Same here, can't print a specific document any more after updating to Ventura 13.1. Exporting a pdf from the document is also slow after the update. Found that the font 'Chalkduster' form Apple is causing the problem. After changing that font it works just fine. No problems with other documents. Note that Designer and Photo have the same problem with this specific document. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted December 19, 2022 Staff Share Posted December 19, 2022 Please can you all 4 create new individual threads? We cannot investigate 4 file specific issues in a single thread. Quote Link to comment Share on other sites More sharing options...
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