Cannot create new document, presets are missing

[ronnieVB]

Hello,

I just bought the new V2 universal license but when I open whichever of the three new aps the option "create" is greyed out and the presets are missing. What am I doing wrong? Is this a bug? Thanks.  

[ChopperNova]

Assuming Windows, did you install it as an MSIX, or did you use the "unzip" hack?

If it's the unzip hack, this should work, but no guarantees if it FUBARs anything. It will certainly overwrite your custom brushes, etc., in all the apps. If you've never done this type of stuff before, consider creating a restore point.

1. Close all Affinity apps.
2. Go to where you unzipped, and locate the folder "affinity-photo-2.0.0\App\Resources\Affinity%20Photo". (Yes, it actually has a %20 in it😖). It should be full of files like "assets.propcol", etc.
3. Locate folder "C:\Users\<usernamehere>\.affinity\Common\2.0\user" (note the dot in .affinity, and it may be hidden).
4. COPY the contents of folder from Step 2 into the folder from Step 3, overwriting existing files.

Next time you start a V2 app, default stuff should be there for all the apps, not just Photo.

NB: While this might work with an MSIX install, you should first try uninstalling/reinstalling.

Edited November 25, 2022 by ChopperNova
Edited for clarity.

[ronnieVB]

Hello, 

thank you for your advice. Yes I indeed used the unzip method and didn't install it properly. Everything is working after reinstallation. 

Edited November 26, 2022 by ronnieVB

[Enon_00]

On 11/26/2022 at 4:51 AM, ChopperNova said:

Assuming Windows, did you install it as an MSIX, or did you use the "unzip" hack?

If it's the unzip hack, this should work, but no guarantees if it FUBARs anything. It will certainly overwrite your custom brushes, etc., in all the apps. If you've never done this type of stuff before, consider creating a restore point.

1. Close all Affinity apps.
2. Go to where you unzipped, and locate the folder "affinity-photo-2.0.0\App\Resources\Affinity%20Photo". (Yes, it actually has a %20 in it😖). It should be full of files like "assets.propcol", etc.
3. Locate folder "C:\Users\<usernamehere>\.affinity\Common\2.0\user" (note the dot in .affinity, and it may be hidden).
4. COPY the contents of folder from Step 2 into the folder from Step 3, overwriting existing files.

Next time you start a V2 app, default stuff should be there for all the apps, not just Photo.

NB: While this might work with an MSIX install, you should first try uninstalling/reinstalling.

Hello,

Actually the second one folder method worked for me. By the way

Thanks man <3