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Posted

I purchased the license for ipad through the app and it is not showing that I have a license.  I've tried exiting the app and restoring the purchase or signing into my Affinity/Serif account and it says I don't have a valid license.  I received a PayPal receipt for the $12.71 for my purchase, so I don't know where I went wrong.  Any ideas?

  • 3 weeks later...
Posted

Hi @jubilli,

Welcome to the Affinity Forums :)

We're sorry to hear you're having trouble. My sincerest apologies for the delayed response, we are very busy following the release of V2, many thanks for your continued patience and understanding here.

If you're still having trouble registering the purchased license, please see the following FAQ post -

I hope this helps!

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