Affinity Photo white balance tool does not seem to correct color cast as expected (v1 and v2)

[Horseflesh]

I have a scanned document which shows white paper with a strong pink tint. (I don't know how it got this way, and it cannot be rescanned, I didn't create the file.)

In Affinity Photo v1 or v2, if I enter the Develop persona and click the White Balance tool, clicking in the pink area produces a color temperature change of zero to 1%, which is insufficient to correct the color cast. Sampling a larger region with the Alt key is no better. 

If I open the same file in Photoshop and use the white point tool in the Curves dialog, one click in the pink area sets it to white, correcting the color of all the other things in the document as well. 

To get the correct-looking Photoshop result in Affinity Photo, I have to drive the White Balance Temperature and Tint sliders manually, which seems backwards. 

Is there a better way to set white point in Affinity Photo?

cc: @JDW

[JDW]

Friend, I wish I knew!  And since we're on the topic...

Serif recently releases version 2.0 with "a ton of new features" and yet the most highly sought after, fundamental features like a properly functioning White Balance tool (aka, like the one in Photoshop) are still shockingly missing!

Too few of my suggestions have been implemented through the MANY YEARS that I have begged and pleaded (along side other good people) in this forum, so I will not be purchasing version 2 as a result.  Maybe if there's a management reshuffle at Serif, someone will finally act, implement some of my suggestions, then have a true rival to the Adobe Suite on their hands. But until then, I'm not going to be waiting around or supporting the apps further.

Am I disappointed?  You bet I am!  

Everyone who cares about their wallet hates Adobe for going to a subscription model, and while I had years of hope the Affinity apps would slowly become good enough to crush the behemoth, that hasn't happened due to the lack of key features that would easily woe Adobe-addicts to Affinity.  It's so very sad.  That remains true even though a large number of people love the Affinity apps.  Some people are willing to compromise on certain features and therefore have few complaints about the Affinity suite.  I'm not so willing to compromise and live without features important to me.  That's the difference.

[Horseflesh]

While I did just buy the v2 suite, I'll also enthusiastically call out things I think they need to improve. This seems to be one of them. If I am mistaken and doin' it wrong, well, like I said in the other thread, I'd love to be wrong on the internet today. 

Anyone who wants to hold off buying the update, I won't blame 'em. We all need different things and some strange omissions remain in the suite. 

I thought you might want to see where the thread goes @JDW.  

[JDW]

@Horseflesh

I appreciate your kind words.  I will continue to respond in this forum when people tag me like you did or reply to threads I started, but I officially would like to pass my Thorn in Serif's Flesh CROWN to you. 👑

I never once said anything in this forum that wasn't true, and I always tried to stick to facts, logic and reason.  I long held fast to the hope that things would change, year after year after year.  But things didn't change.  Sure, there were many new features, but none that helped me or that would attract an Adobe user to Affinity apps.

So while wearing your new crown, just stick to your guns, let every app-related thought that comes to your head be known, and never back down when the Affinity-only gurus in this forum come pounding, telling you to just "look on the bright side" or "Affinity hasn't been around as along as Adobe, so we can't expect much."  Never settle for second best.  Always shoot for greatness.  Maybe one day, the folks at Serif will too.

Feel free to contact me or tag me anytime.

[Horseflesh]

I don't know if I'm a crown-wearing thorn... But the squeaky wheel gets the grease @JDW!

[JDW]

I never considered myself a thorn.  I bought the apps, then started using them, then starting reporting the omissions.  Status quo defenders in this forum came out in droves to tell me why things are fine as they are now.  I didn't back down.  I wrote post after post after post to defend my reasoning.  My persistence makes me a thorn in the eyes of The Perpetually Satisfied, and probably in the eyes of Serif too, as evidenced by the fact THEY NEVER REPLY in this forum that I can see.  I'm active in a lot of forums, and most software developers are pretty interactive in their own forums.  But not Serif.  That tells me they really don't care much about what we say here. 

This all may sound negative and a lot of it is, but I really do still have hope things can change.  Current management at Serif has their own plan and they don't want to involve users in that plan.  But the upside is things change.  People do suddenly exit companies and then new blood comes in, which has the potential to do better or worse than those who came before.  We're seeing that now with Elon Musk and Twitter.  I just hope that any future shakeup at Serif will trigger (1) more Serif participation in this forum, and (2) fast-paced development of features which have long been asked for.  Really, that's all we need!

Keep fighting the good fight!