brush/eraser ''working slowly''

[sooa]

So suddenly the brushes and eraser started working slowly on photo (haven't tested on designer), how do I fix this? I posted a video showing what is happening:

 

 

 

[Dan C]

Hi @sooa,

Sorry to see you're having trouble!

Can you please confirm for me:

Are you using Mac or Windows with Affinity?

What are your current brush settings?

Many thanks in advance

[sooa]

7 hours ago, Dan C said:

Hi @sooa,

Sorry to see you're having trouble!

Can you please confirm for me:

Are you using Mac or Windows with Affinity?

What are your current brush settings?

Many thanks in advance

Windows

brush 100% / 100% / 100%

eraser 100% / 100% / 50%

 

[Dan C]

Thanks for providing that for me, however this isn't enough information to help resolve the issue.

Can you please select the Brush tool in use from the above recording, then provide a full-screen screenshot of the Affinity app, with the layer you're painting on selected?

Many thanks once again

[sooa]

7 hours ago, Dan C said:

Thanks for providing that for me, however this isn't enough information to help resolve the issue.

Can you please select the Brush tool in use from the above recording, then provide a full-screen screenshot of the Affinity app, with the layer you're painting on selected?

Many thanks once again

hello

so I've sent an email and for now looks like the problem was fixed, thank you anyways