Publisher not exporting PDFs

[DesignerWill]

I have tried exporting PDFs, JPEGs, PNGs of one file but I cannot get a proper export to occur. I can see that a file was exported on the Quick Access screen but when I try to locate the file in Downloads (my default location for exports), nothing appears. If I select the exported file from the Quick Access screen, the preview screen shows that the file has been moved or deleted. Additionally, if I check the properties of that exported file, it's file size is listed as 0MB.

I have no idea how to solve this. I've had this problem in the past but I can usually trace this back to font issues. I have tried embedding fonts as curves but no go. I removed the one font that preflight was warning about but no go. I can export other files except this and another similar file.

[Dan C]

Hi Will, welcome to the forums!

It looks like you are trying to save in the root of the users directory, could you try exporting the files into a user accessible folder such as your desktop/pictures folder?

Lee