BFrench Posted July 14, 2022 Posted July 14, 2022 When trying to load Photo and Designer on a laptop with Windows 11 Enterprise (Version 21H2, OS build 22000.778), I receive a "Setup Failed" popup box after clicking Install and typing in my password allowing the app to make changes. I was able to load Publisher, but the other two apps are not loading. Any thoughts on how to work through this? Thanks, Brian Quote
walt.farrell Posted July 14, 2022 Posted July 14, 2022 Welcome to the Serif Affinity forums, @BFrench. Try the suggestions in this FAQ, and if they don't work please let us see your setup log files. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
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