angular_momentum Posted July 14, 2022 Share Posted July 14, 2022 Hi there, I had this issue a while ago and now it really stops me from working: As in the image attached I get this weird display error when working within Affinity. Sometimes it helps to zoom out, but when zooming in to a specific point, it happens again. Currently, also zooming out does not help. There seems to be something broken now. I noticed that it most often happens when I use maximum/minimum filter. However, even when flattened, the error persists. Does anyone have a similar problem? Mac OS Monterey 12.4 Affinity Photo 1.10.5 Moreover, Affinity Photo consumes enormeous amounts of disk space. Sometimes more than 30GB of storage are not enough... Regards Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted July 14, 2022 Staff Share Posted July 14, 2022 Hi @angular_momentum, Welcome to the Affinity Forums Sorry to see you're having trouble! Can you please open the Affinity app and navigate to Affinity Photo > Preferences > Performance then in the dialog that opens, untick Metal Hardware Acceleration at the bottom, then restart the app as prompted. Does this resolve the rendering issue for you please? Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
angular_momentum Posted July 14, 2022 Author Share Posted July 14, 2022 (edited) Hi @Dan C, thanks for your response! Quote Can you please open the Affinity app and navigate to Affinity Photo > Preferences > Performance then in the dialog that opens, untick Metal Hardware Acceleration at the bottom, then restart the app as prompted. This option was already unchecked. Edited July 14, 2022 by angular_momentum Quoting Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted July 14, 2022 Staff Share Posted July 14, 2022 Many thanks for letting me know, that's certainly interesting to hear! Are you able to provide a sample .afphoto document where this issue occurs? If you'd like a private upload link for this file, please let me know Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
angular_momentum Posted July 14, 2022 Author Share Posted July 14, 2022 I had to restart my computer due to an update of an other software. After that I could not reproduce the error yet. It also happened sporadically in the past. I will give an update if I can reproduce the error again. One thing I noticed: It more often occurs with larger image files. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted July 15, 2022 Staff Share Posted July 15, 2022 Thanks for letting me know, I certainly hope this issue does not return - but don't hesitate to let us know here if it does Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
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