Aff Des is crashing at startup after upgrading to new MAC

[elhavermans]

Since my upgrade to my new MAC Afinnity Designer is not working well. It crashes immediately. Its running the latest version of Affinity and Monterey IOS.

 

Please help!

[Callum]

Hi Elhavermans,

Welcome to the forums

Does the app load at all before crashing? Are you able to open the app but not a document etc? If possible could you provide a screen recording of the crash and a copy of the latest crash report found using the below link?

Thanks
C

[elhavermans]

Hi Callum!

I just found the problem. Icloud wasnt working well, so the file didnt load as a result the system crash. 

I reinstalled all Icloud files and its works again!

 

Thanks!!!

[faerielisa]

@elhavermans Would you mind letting me know how to reinstall iCloud files? I'm having the same problem with the latest version of Affinity Designer crashing on my updated macOS Monterey as well. Thank you in advance!

[elhavermans]

yes, go to system settings on your macbook > apple id > turn off icloud drive on your mac > reboot > all files are removed from your mac but still in the cloud > go to system settings again > apple id > turn icloud on again and wait till it downloaded all files again. thats it...