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Posted

I recently purchased a new 16" MacBook Pro M1 MAX with 64GB on ram.

When I initially started the Affinity apps they opened almost immediately, however I've noticed that in the last few day Designer and Photo take up to a minute to open while Publisher opens instantly.

Is there some settings I'm missing or is this normal behaviour for Designer and Photo.

I've verified I'm using the Universal version of the apps.

Any assistance would be greatly appreciated.

Thanks

  • Staff
Posted

Hi @mliving,

While we don't have a massive amount of control over the app startup times i've had confirmation from another user on M1 that resetting the application to it's default settings helped:

  1. Close down Photo/Designer
  2. Go to Applications in Finder
  3. Hold down Ctrl, Click on Photo/Designer and Click open whilst still holding down Ctrl
  4. This will prompt a new menu 'Clear user data' with three boxes ticked, press 'Clear'
  5. Confirm if this has made an improvement
Posted

Thanks for the assistance.

Clearing the user data worked until I shutdown.

When I power up my Mac and start Designer or Photo they are back to taking a minute or so to start.

Posted

On an interesting note. I purchased Designer and Photo directly from and Publisher from the App Store.

I wonder if Designer and Photo are checking in with Affinity for some reason.

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