Tessa Baker Posted March 29, 2022 Posted March 29, 2022 Everything was fine this afternoon and then my pictures started to be too narrow. I've done something but I don't know what. It's not the little lock icon that's stuck. It doesn't make any difference if it's locked or unlocked. My files start off as 4496 x 3000. If I decide to save it as 3000 x the proportionate other value it just saves as 3000 x 3000. I did try clicking on the png icon and it changed, then clicking back to the jpg that had changed so that worked for a bit but now even the png file won't change. I've tried repairing it by clicking on the Affinity download file but that makes no difference. What have I done to cause this? Quote
walt.farrell Posted March 29, 2022 Posted March 29, 2022 Welcome to the Serif Affinity forums, @Tessa Baker. It certainly seems like you don't have the aspect-ratio locked. Can you give us a screenshot of the Export dialog? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4
Tessa Baker Posted March 29, 2022 Author Posted March 29, 2022 It's alright now. I uninstalled the program and then re-installed it. What do you think I did to make this happen? I'm sorry that I've lost the evidence. Quote
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