Colour cast when pasting captures

[Stub Mandrel]

I am copying and pasting using either screen captures or captures made in Acrobat reader.

They are coming out with a very strong yellow cast; what should be pure whites are showing a strong cream colour.

If I create a new document with a white background in Affinity, or open a jpg with good whites, it's pure white.

<edit> I should add that the images histograms show they include a pure white, so it's something to do with how Affinity is rendering an 8-bit RGB image), not the image itself.

I haven't changed any of the colour profiles from default on this machine (having got in a muddle doing so on a previous machine) but my monitor is properly set up for good colour rendering. Much of my work is in publishing, so I need good colour rendering.

I don't get this issue in my other programmes (e.g. PS, PSP), and I haven't changed anything in Affinity.

This seems to have started in the last few weeks, and may be related to recent Windows updates which have been a bit flakey...

[carl123]

Can you upload an Affinity document that contains a screen capture that has the colour cast in it?

We can then determine if we also see the colour cast or it's just on your PC/Mac and take it from there

[Stub Mandrel]

Hi here's the same capture twice...

As you can see the JPG looks normal (the text is white), but you can see the scree grab posted into Affinity is distinctly yellow.

I've now discovered this is affecting all images opened in Affinity, I'm worried as I sent some images for publication which I had to adjust to remove a strong yellow cast last week. Now I realise why I had to do more than just use the auto balance. Fortunately it looks like our designer fixed them back...

I have definitely not changed any rendering/screen settings in Affinity or windows, however I've just checked and PSP and PS both show the same issue.

Photoshop says my Monitor profile appears to be damaged so I'm guessing it was to do with updating my Windows to a new build last week.

Any suggestions how I fix this?

Thanks

 

 

SCreen capture.afphoto

[Stub Mandrel]

Thanks. I did try searching but was looking for 'background' and 'colour cast' rather than 'canvas' and 'not white' 🙂

I'd solved it by deleting the monitor's colour profile profile, which must have been updated automatically or corrupted/broken by the change in Windows build.

I've now changed it to the one in the FAQ.

 

Thanks!