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Welcome to the forum @Richard Turner

Do you have to can you make a dummy file you can upload so we can look at your settings in detail, or detail what settings you have used for the box style?

Which app are you using?

I think you might be using the wrong approach and what you need to do is format the text frame, I don't know how you want to format this text frame exactly but this is an example of formatting the text frame with the text having no custom made style...

image.png.0cee74ddea500795c88985bbabb17a89.png

 

iMac 27" 2019 Sequoia 15.0 (24A335), iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9  
B| (Please refrain from licking the screen while using this forum)

Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions

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