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Posted

Mac OS 10.9.5

Have purchased both Affinity Designer and Photo in 2015. Never registered software but have been upgradeing over the years and now have 1.10.4

But it is grayed out where it tells me to register my software. How can I register my software.

Posted
34 minutes ago, MichaelMackel said:

Mac OS 10.9.5

Have purchased both Affinity Designer and Photo in 2015. Never registered software but have been upgradeing over the years and now have 1.10.4

But it is grayed out where it tells me to register my software. How can I register my software.

Welcome to the Serif Affinity forums.

The My Account (registration, and store content synchronization) function requires a more recent MacOS release. From the Affinity Store website:

Quote

For Mac, feature requires macOS Sierra 10.12 or above

Everything else should work except that.

Edit: if you email affinity@serif.com I think they can help you get the free Store content you'd normally get for registering, since your OS release doesn't allow it.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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