Consultoría y Marketing Posted November 22, 2021 Share Posted November 22, 2021 My case is this: We have prepared in Affinity Designer a file with vectorized letters and shapes for cutting, only cutting. We have correctly inserted the strokes with the cut file color that the Roland interprets as a cut, but when cutting something strange happens: some letters are made with a double cut (coincidentally the smaller ones), while the larger shapes they only get a single cut. It had happened to us sometime before. What can be caused this? Does anyone have an idea why it occurs only in some ways? Thanks. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted November 23, 2021 Staff Share Posted November 23, 2021 Hi @Consultoría y Marketing, Sorry to hear you're having trouble! I've not heard of this happening before - if possible could you please provide a copy of your Affinity file, or the exported file you are importing to the Roland Cutter app? Many thanks in advance Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
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